This Privacy Policy describes how Leap Skills Development Institute (Pty) Ltd collects, uses, and discloses personal information when you visit our website [leapinstitute.co.za] (the “Site”) and use our services. Protecting your privacy and personal information is important to us, and we are committed to complying with the Protection of Personal Information Act (POPIA) and other applicable data protection laws in South Africa.
Information We Collect
· Personal Information: We may collect personal information such as your name, email address, contact number, and other relevant details when you voluntarily provide them to us through our contact forms, registration forms, or when you communicate with us via email or telephone.
· Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing activity using cookies and similar tracking technologies. This information helps us analyse and improve the performance of our website and customize your browsing experience.
How We Use Your Information
· To Provide Services: We may use your personal information to provide you with the services you have requested, such as responding to your inquiries, processing your registrations, and delivering training programs or other services.
· To Communicate With You: We may use your contact information to communicate with you about our services, upcoming events, promotions, or other relevant information. You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails.
· To Improve Our Website: We may use the information collected to analyse trends, administer the website, track users’ movements around the site, and gather demographic information to improve our website’s performance and usability.
Data Sharing and Disclosure
· Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to keep your information confidential and are prohibited from using your personal information for any other purpose.
· Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
Your Rights and Choices
· Access and Correction: You have the right to request access to the personal information we hold about you and to request that any inaccuracies be corrected.
· Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
· Data Retention: We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security Measures
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy or our handling of your personal information, please contact us at [[email protected]].
This Privacy Policy is effective as of 6 May 2024 and applies to all visitors and users of our website. By accessing or using our website, you agree to the terms of this Privacy Policy